How can we help you?

Sending in Debug logs

If you experience issues while using OpusChat, it would be great if you could provide us with the diagnostic info for our team to troubleshoot and resolve the problem. We appreciate your help to ensure our app works seamlessly. No personal info will be sent to us when you send in the debug logs.

Please follow the steps below on your mobile device to share the debug logs.

iPhone /iOS devices
In OpusChat, tap Settings icon > “ Share Diagnostic Data” > Select the dates > “Send”.

Android devices
In OpusChat, tap the icon on the top right corner > “Settings” > “ Share Diagnostic Data” > Select the dates > tap tick icon .