Frequently Asked Questions
What is OpusChat?
How is OpusChat different from other popular chat apps?
Which operating systems does OpusChat support?
Is OpusChat available in all countries?
Do I need to register my OpusChat account with my phone number?
Do I need to register my OpusChat account with my email?
Is it free to use OpusChat?
How much data does OpusChat consume?
Why am I asked to verify my phone numbers?
How to verify my phone number?
What to do if I can’t receive the verification code by SMS?
Can I use my OpusChat account with another phone number?
What is screen privacy?
Light mode and dark mode
Why is my OpusChat account suspended?
Why does my OpusChat account need to be refreshed?
What if Google Play Services is not available on my Android device?
Can I delete my OpusChat account?
Getting started with your First Persona
How to create a new Persona?
What is OpusChat ID?
What is Name?
Can my friends view other Personas I possess?
How do I switch between different Personas?
How many Personas can I have?
What is Label?
How to edit a Persona?
How to delete a Persona?
Dashboard in different display modes
Can I rearrange the order for all the personas I have in the dashboard?
Friends and Groups
How to add friends?
Why can’t I find my friends by OpusChat ID?
I do not wish other OpusChat users to find me by my OpusChat ID, can I disable this?
What is the Auto-add Friends feature?
How to enable Auto-add Friends?
How to disable Auto-add Friends?
Will OpusChat send/ show my phone number to my friends?
How do I know if a user is using OpusChat?
If I have already registered the phone number with a particular persona, can I use the phone number for another persona?
Why some of the contacts in my phonebook can’t be auto-friended on OpusChat?
How to invite friends?
Where to check friend requests?
What is a pre-friend message?
How to delete friends?
How to cancel Unfriend or Block?
What is the Move function?
What is an Alias?
What is a custom photo?
How to create a Group?
How many members can I add to a group?
Who can view the messages in a group chat?
How to make a group member as group admin?
How to add members to a group?
How can I invite friends to join a particular group?
Moving group chats to OpusChat from your existing chat app
How to delete a member from a group?
How to leave a group?
Mentioning someone in a group chat
How do I know if my message is delivered to all group members?
How to share chat history?
How to delete a group?
Chats, calls and Notifications
How to create a new chat?
How to delete messages (iOS)?
How to delete messages (Android)?
How to delete chats?
How to clear chat histories?
How to edit messages?
Grouping multiple photos in chat screen
How to share Location?
How to share Contact?
What is enlarged text view?
How to send and play voice notes?
Enabling and disabling media preview
How to configure Auto-Download for media files?
How to make a video call?
Switching from a voice call to a video call
Why can’t I preview the contents of new messages on lock screen?
Can my friends see my online status when I am using OpusChat?
What is Delivery Receipt?
Why don’t I receive push notifications?
Can I disable the notification of OpusChat?
Can I recover my OpusChat account?
What account recovery methods are available to recover my OpusChat account in the future?
Why does OpusChat ask me for my Apple/ Facebook/ Google/ Email/ Phone number?
How to add Apple/ Facebook/ Google/ email/ phone number as an account recovery method?
How to recover my OpusChat account?
How to remove Apple/ Facebook/ Google/ Email/ Phone number as an account recovery method?
What kind of data can I recover?
What is resync account?
What is an account certificate?
Restoring your OpusChat account with an account certificate
Can I get my account back with an account certificate after deleting My Account?
Backup and Restore from backup
Security and Privacy
How do I verify that my one-to-one chats are end-to-end encrypted?
I tried to verify the authenticity of my end-to-end encryption with a friend. However, neither the QR code nor secret codes are visible.
How do I verify that my group chats are end-to-end encrypted?
How does OpusChat use my Apple/ Facebook/ Google/ Email/ Phone number data?
About uploading phone books
Can I opt out of using my phone book on OpusChat?
Customising privacy settings
What is “Auto Accept Friend Requests”?
How to enable Auto Accept Friend Requests?
How to disable Auto Accept Friend Request?